CEP Credit: 1.00
Format: Video
Run Time: 1 hour 7 minutes
Course Launch Date: 07/6/2022
Course Expiration Date : 12/31/2025
During this session you will receive an introduction to general industry information, learn about the difference between fraud and abuse as well as their impact on the sustainability of benefit plans. We will cover some trends being seen in the industry, the costs of benefit fraud, and challenges to combating fraud. Finally, you will hear about the industry initiatives underway to combat fraud and abuse.
Course Chapters:
- 1. Benefit Fraud - Real Crime Real Consequences
- 2. Survey - Benefit Fraud - Real Crime Real Consequences
- Education Session
Shannon DeLenardo, Canadian Life and Health Association (CLHIA)
Shannon DeLenardo is the Director, Anti-Fraud with the Canadian Life and Health Association (CLHIA), In her role, Shannon is responsible to build consensus on concerns important to member companies and for leading industry committees, working groups and projects related to the mitigation of benefits fraud, and electronic claims management.
Shannon has held positions in Compliance, Regulatory Affairs, and Privacy with CAA Club Group and Orion Travel Insurance. Prior to this she held roles at Assurant Solutions including Director of Compliance and Director of Human Resources.
Shannon graduated from the University of Guelph with a BA, Seneca College with the Human Resources Professional designation and has a Certificate in Regulatory Compliance & Legal Risk Management for Financial Institutions.
Non-Member Price: 0.00
Member Price: 0.00